When alleged persecution comes from a non-government actor, asylum analysis can involve whether the relevant government was unable or unwilling to provide protection. This is a legal question that depends on the evidence.
Build a government-response record
Keep copies of police complaints, reports, case numbers, court records, protection orders, emails, messages, and decisions. Write down dates, offices visited, names or descriptions of officials, what you reported, and what response you received.
If authorities took some action, document that too. Do not leave out facts simply because they seem unfavorable.
If you did not report
Do not create a false report or claim. Instead, record the actual reason you did not seek help. Relevant context might include prior treatment of you or others, threats by officials, laws or practices affecting your group, or credible evidence showing the risks of reporting.
Use country evidence carefully
Look for reports that match the relevant place, group, government agency, and time period. A national report may be too general to answer what happened in a particular region.
Official sources
An attorney can assess how the governing legal standard applies to a particular case.